"The pleasure was all ours. You and your team are a joy to work with and I look forward to future endeavors with VCC. "Dish Nation
“Wetpaint thrives on innovating social media. That drive is what makes the Video Call Center an exciting partner as we grow the Wetpaint live programming lineup. Wetpaint has been thrilled to be part of the VCC’s underground online hit, OMGoss!p, for the last year. We believe now is the time for Wetpaint to push the format even further in its own unique way. The Tea leverages Wetpaint’s celebrity relationships and highly engaged audience of more than 10 million fans to completely flip the script on entertainment TV, putting fans on air, no matter where they are, alongside their favorite bloggers and celebrities.”Wetpaint
“My experience on OMGossip: I had the time of my life. I’ve been a guest on other people’s television shows, but I told Jeremy It was the most fun I’ve ever had on somebody else’s show. I mean, unbelievable.”Donna Drake Live it up
“We believe this digital technology will foster innovation in the area of live, interactive programming across multiple platforms. This forward-thinking partnership positions us well digitally, and in the future, as the VCC seamlessly combines social media, television and the web to maximize viewer engagement.”TEGNA Media
The VCC application should prove interesting with political fare. "The cable networks have enjoyed a lot of success with the debates, so tapping into the political campaigns makes a lot of sense. Why not see how viewers respond and get some eyeballs. Advertisers have not been shy about positioning themselves with the debates."Horizon Media
VCC is another great example of how broadcasters are leveraging new technologies to gather more types of content. It really challenges the traditional ways of contributing live content, and we’re proud to power the solution with our video streaming products.Haivision
We have to continually find ways to improve and innovate to meet the changing needs of our audiences. Using the VCC platform, we are able to produce original, interactive programming. We are excited about this technology and look forward to rolling it out to other Tegna Media stationsTegna
A special thanks to the VCC production team did an amazing job to make us all shine…thank you Video Call Center Team!Sports & Entertainment Alliance in Technology
Some Fun Facts
% Call Reliability
A central database keeps track of the callers and provides information to the production team before the callers reach air. Ratings systems permit high-quality repeat callers, reporters or designated experts to be prioritized.
The editorial screening system ensures that uncleared callers can never be seen or heard on air. We generally screen for the 3 C’s (Content, Coherance and Clothing). The same system permits anyone on the team to rapidly remove a caller who may not be behaving according to program requirements.
All of the systems can be connected to existing control room facilities, or set up so that the Host can control the show from their own station. The automation tools permit the host to keep their eye on the camera and their brain on the content, while the details are handled by a state-of-the-art contextually aware “brain” to keep the program visually interesting.
The host can be located in studio, or remoted to anywhere with a good quality IP connection, even their own home.
The Video Call Center has a suite of tools to enable live Video Callers to be received, editorially screened and prepared for air. The tools can be used individually or as a group to create a complete end-to-end workflow.
All the tools work with any Video-Over-IP Chat software such as FaceTime, Skype, Gruveo, Messenger, ooVoo, Viber and many others, so that the Producer may choose the ones that work best for the show.