“The Chatting Cage has been on MLB.com in various forms for several years... The VCC platform along with the helpfulness and experience of their call production team has made this the best iteration yet. The result is a completely unique opportunity to grow the connection between MLB and its fans.”
“[VCC's] reliable IP video call technology means hosts and cast members can stay in the moment for an extended period regardless of location, which allows them to really open up without technology distractions getting in the way. With VCC we’re now able to do shows that were impossible in the past due to cost and logistics. It has been a great, collaborative experience and we look forward to what’s next.”Sharp Entertainment
"I think it is very telling that VCC has become such an integrated part of the [Daily Blast Live] workflow that the talent are calling out the technology is a key component of their content strategy. They also attested to the fact that VCC was far better than any of the competitors."TEGNA
"Every content provider has been trying to crack the code in developing social media based, formatted programs.... the VCC has developed the technology and the specialized production expertise to break through with that programming.”MY Entertainmnt
The VCC solution fades into the background during production, keeping the cast’s focus on content and not technology. The result is a uniquely immersive experience that allows for the extended conversation needed to allow the most riveting content to emerge naturallySharp Entertainment
We had the challenge of our cast being across the globe and the VCC provided us with a great solution. The reliability of the VCC enables cast members to be fully engaged without the technical disruptions that are so common when video calls appear on TV. We were impressed by the VCC’s quality and professionalismTLC
Working with The VCC has been incredibly easy. They guided us through their innovative process with complete transparency and provided many creative options for us to choose from. The VCC somehow makes it all look easy and the system’s reliability ensures that we look great.Discovery Communications
The VCC solution delivers, it makes viewers part of the show, with the unique opportunity to see themselves on air, have intimate interactions with their favorite stars, share their enthusiasm with their own social media circles, and do this all while providing our team with the editorial control needed to bring this live segment to air with confidenceDiscovery Communications
Caller reach VCC’s Caller Queue, a green-room in the cloud for callers. Producers have visibility of who is waiting and can prioritize participants for air.
A central database keeps track of the callers and provides information to the production team before the callers reach air. Ratings systems permit high-quality repeat callers, reporters or designated experts to be prioritized.
Our editorial call producers are experts in managing amateurs from thousands of miles away to producing attractive high-quality remotes with their own devices. Security systems ensures that uncleared callers can never be seen or heard on air and permits anyone on the team to rapidly remove a caller who may not be behaving according to program requirements.
All of the systems can be connected to existing control room facilities, or set up with very small teams so that the Host can control the show from their own station. The automation tools permit the host to keep their eye on the camera and their brain on the content, while the details are handled by a state-of-the-art contextually aware “brain” to keep the program visually interesting.
The host can be located in studio, or remoted to anywhere with a good quality IP connection, even their own home.
The Video Call Center has a suite of tools to enable live Video Callers to be received, aggregated, editorially screened and prepared for air. The tools can be used individually or as a group to create a complete end-to-end workflow.
The tools work with commonly available Video-Over-IP Chat software such as FaceTime, Skype, Gruveo, Messenger, ooVoo, Viber and others, so that the Producer may choose the ones that work best for the show.