Palisades, NY (April 14, 2022) — VCC announced today it has been issued patents for our Caller Queue® process and system in the European Union (#3446445), Japan (#7023274), and South Korea (#2360662). The patent has also been allowed in Canada, Australia, and Israel. The new patents increase VCC’s portfolio to twelve. Our Caller Queue process underpins the AirFirst™ platform and is widely used to produce popular TV shows for Discovery Channel, TLC, Food Network, NBCUniversal Television Distribution, and many others. 

“While bringing a video caller to air is increasingly common, seeing it done well at scale is not. VCC’s professional clients and patent offices worldwide recognize the VCC’s intense focus on underlying processes that contribute to improved productivity, high quality, speed, and ease-of-use are unique. As VCC moves into new markets, this differentiation is valued for use in productions of all kinds, from network televisions and news to visual radio. Large and small corporations alike who value efficient production teams and whose brands are synonymous with quality depend on VCC.”

– Larry Thaler, VCC CEO

Caller Queue enables the producers of a show to:

  • -Invite virtually unlimited numbers of viewers anywhere in the world to use their smartphones, tablets, and computers to participate on-air, and on-screen, in a live television production
  • -Create a branded, virtual “green room” to retain guests prior to air. Guests can digitally sign legal releases and watch the show’s progress while waiting.
  • -Sort, filter, and prioritize available video callers to best meet creative requirements
  • -Communicate with callers to screen and prepare them prior to their appearance on air

ABOUT THE VIDEO CALL CENTER, LLC
The VCC is a technology and production services company devoted to handling IP Video remotes by smartphone and putting them on the air through patented caller acquisition technology, workflow, and automation. VCC licenses its technology within and outside the video production industry and provides caller acquisition and production services. VCC has helped clients produce more than 25,000 remotes over hundreds of broadcast and web programs, supporting NBCU, Major League Baseball, CBS, Fox TV Stations, CBS, CNN, Discovery, Fox Sports Networks, Hearst interactive, International Emmys, TLC, NBATV, NFL Network, Paramount+, WWE, Vice, Bally Sports, and many others. Examples of programs and complete information about the VCC are available at thevcc.tv.