Tom Wolzien is The Video Call Center’s founder, executive chairman and inventor of the VCC’s patented enabling technology. Tom is a five decade veteran of television news, broadcast and cable network management, and the media research sell-side on Wall Street. He holds multiple patents related to interactive media and communications including those of The VCC and “click for more info” buttons found on many TV remotes. More at Wolzien.com.
Larry joined the VCC team full-time in late 2015 after guiding business strategy and technical development as the company’s senior advisor for more than two years. He has more than 30 years’ experience in the media business and has earned four Emmy awards. Thaler was formerly an executive at NBC Universal and the Chairman of Positive Flux, a media consulting firm helping companies implement strategic technical changes.
Tom P is the Director of Operations for the Video Call Center, in charge of the entire production workflow between clients and the VCC, as well as all internal operations. He expertly coaches production teams on how to create shows utilizing the patented technology of the VCC, with his own 7+ years of production experience as a foundation. Before becoming Director of Operations, Tom spent many years as the Production Manager for VCC and was the Executive Producer for VCC's OTT network, Talk Center America. Tom guides the creative process of all VCC production output and works alongside the marketing department to create products consistent with VCC's messaging.
Alexander Maisey is the manager of IT for the Video Call Center and creator of the proprietary Caller Acquisition Tool (CAT™). He has worked in the IT industry for 15 years as a consultant and programmer.
Jaclyn manages marketing, inside sales and internal operations for the VCC. From orchestrating the VCC's presence at trade shows to exploring and monitoring current trends in the television and new media industries, Jaclyn oversees the VCC's relationship to its marketplace and ensures that internal strategies complement each other and the company's overall mission.
Jonni Galietti is VCC's Senior Producer and Training Manager. She has put more live smartphone remotes on air than anyone else on the planet and is VCC's principle trainer for both clients and new employees. She literally "wrote the book" for the new job of Call Producing as author of VCC's training handbook for call producers. Jonni's background is in broadcast media and music.
Bonnie Optekman leads VCC's development efforts with principle focus on news and entertainment. She has a deep background in national news and digital content. Prior to VCC she was NBC-Universal's vice president of connected TV focusing on streaming video, audience engagement, and content partnerships.
Matt Graf provides system engineering for VCC's in-house and remoter operations. He designed the system's unique audio engine to interlink control rooms, VCC Call Producers, and remote participants. Matt is the main contact for the engineering groups at VCC's clients.
Samantha is an associate producer for VCC, pre-producing and producing smartphone-based remotes for air. She started at VCC as a college intern and returned full time after two years working for a local news broadcast operation where she was a videographer in the field and news editor and motion graphics producer.