Balance of Power

Balance of Power: You Make the Call (KUSA Denver October 27 2015)
Second commercial application of The Video Call Center, Balance of Power was the first live news special produced without a control room. Airing after the Republican National Debate, lead anchor Kyle Clark hosted and switched the entire program which allowed viewers to video call in and participate in the live program.


Political, News, Talk



Technology Used

CAT: Caller Acquisition Technology

HAT: Host Automation Tool

Call Screening: Editorial Control of which callers can appear on air

IP Services Used: Gruveo, FaceTime, Skype

Caller Queue: Infinite number of callers in a virtual waiting room that can be summoned by a producer at any moment