THE VIDEO CALL CENTER'S THREE PRODUCT LINES
What does the
Reliable Remotes by Smartphone
Caller Cloud provides optimized remotes by smartphone connecting VCC’s expert call producers directly to a client’s control room. Remote contributors receive hyper-low latency video return & IFB mix-minus. Using apps native to the device, no downloads needed–speeding connections and reducing confusion.
Managing Remote Contributors
Caller Queue® is a show-branded waiting area for callers wishing to get on-air. Supporting a virtually unlimited number of callers, the system provides producers the visibility to know who is waiting, what they are interested in talking about and prioritize the people and subjects they want on the air.
Automated Production Services
VCC’s HAT®, host automation technology, lets producers create an entire, broadcast quality program without a conventional control room. HAT lets the host drive the whole show including remotes, clips, graphics, lower thirds, bumps and spots, all while being able to look at the camera.