Tenaciti™ Enhancing Remotes for VIP’s
The Video Call Center’s Tenaciti™ works in tandem with StageDoor™– a one-click solution for VIP guests to join a production. The guest simply clicks on a link, and the Tenaciti™ diagnostic software immediately evaluates the connection and allows producers to make rapid, behind-the-scenes decisions to further optimize the remote if necessary.
One-click, and StageDoor™+ Tenaciti™ does the rest- identifying the guest’s device, video stability, and bandwidth availability.
The data analysis from Tenaciti™ automatically provides your team with information to improve any guest’s remote connection. Tenaciti™ speeds up any troubleshooting- whether that’s switching apps, devices, or finding a new connection.
Tenaciti™ enhances VCC’s StageDoor™:
Quickly access VIPs wherever they are via a simple URL
Simplify the process – no software downloads. Works with every device.
VIPs appreciate the ease and immediate connection
Instantly provides Call Producers with connection options that will work on VIPs device
Works with all VCC-supported apps including native apps like FaceTime, webRTC apps including Gruevo and Jitsi and other apps such as Skype.